Sempery Online Shop Privacy Policy

When you visit our website and make purchases, we may collect the following data:

 🔹 Personal Data:

• Full name

• Email address

• Phone number

• Shipping address

• Payment details (processed through secure payment systems)

🔹 Technical Data:

• IP address

• Browser and device information

• Cookies and site visit data

🔹 Order Information:

• Purchase history

• Product preferences

We use the collected data for the following purposes:
 

✅ Processing and delivering orders
✅ Providing customer support
✅ Improving our online store’s functionality
✅ Sending order status notifications
✅ Sending marketing emails (only with your consent)
✅ Fulfilling legal obligations (taxation, accounting)

We process personal data in accordance with Article 6 of the GDPR, based on:
 

📌 Contractual necessity – to process and fulfill your orders
📌 User consent – for marketing communications (you can withdraw consent at any time)
📌 Legal obligations – for accounting and tax reporting
📌 Legitimate interests – to protect our business, prevent fraud, and improve services

We do not share your personal data with third parties, except when necessary to fulfill an order:

📦 Shipping services – to deliver your order (Omniva, Smartpost, etc.)
💳 Payment providers – to process transactions (Maksekeskus AS, PayPal, etc.)
📊 Analytics services – such as Google Analytics for traffic analysis
🏛 Government authorities – if legally required (e.g., tax authorities)

All our partners comply with GDPR and ensure data security.

We store personal data only as long as necessary for the purposes outlined in this policy:

📌 Order data – 5 years (for accounting purposes)
📌 Marketing data – until you withdraw your consent
📌 Cookies – as per our cookie policy

After the retention period, the data will be deleted or anonymized.

Under EU law, you have the right to:
 

✔ Access your data – request a copy of stored personal data
✔ Rectify incorrect data – update inaccurate or outdated information
✔ Erase your data – request deletion (“right to be forgotten”)
✔ Restrict processing – under certain legal conditions
✔ Data portability – transfer your data to another provider
✔ Withdraw consent – opt out of marketing emails at any time
 

To exercise these rights, contact us at: 📧 info@sempery.ee

If you believe your data has been misused, you have the right to file a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee).

We use cookies to:

🍪 Improve website functionality
📊 Analyze visitor behavior
🎯 Provide personalized advertising

✅ By using our website, you consent to cookie usage.
✅ You can manage or disable cookies in your browser settings.
 

For details, see our Cookie Policy.

We take all necessary technical and organizational measures to protect your data from unauthorized access, leaks, and cyber threats.
 

🔒 SSL encryption – protects payment details
🔒 Restricted data access – only authorized personnel can process sensitive data
🔒 Security monitoring – we regularly assess risks and update security measures

If you have any questions about this Privacy Policy, you can reach us at:

📧 Email: info@sempery.ee

​
We are committed to protecting your privacy and complying with GDPR! ✅